You can request deletion of your KEPR account and associated data at any time. This page explains how to do it and exactly what happens to your data.
Option 1 — Delete from within the app (fastest)
- Open the Kepr app (or Kepr Partner app).
- Go to Profile.
- Tap Delete Account.
- Confirm. Your account is deleted immediately and you are signed out.
Option 2 — Request by email
If you cannot access the app, email team@kepr.in from the phone number or email address on your account, with the subject “Delete my account”. We will verify your identity and complete the deletion within 30 days.
What is deleted
- Your sign-in identity (phone number / email used to log in).
- Your name, profile photo, and contact details.
- Your property memberships and personal app data linked to your identity.
- Your notifications and push-notification tokens.
What is retained (and why)
To keep societies’ operational records accurate and to meet legal, tax, and accounting obligations, some records tied to completed activity are kept in an anonymised form that is no longer linked to you personally:
- Historical service bookings, visitor-entry, and payment/accounting records may be retained in de-identified form (your personal details removed) for up to the period required by applicable law.
After deletion, these records can no longer be associated with you, and your account cannot be recovered.
Need help?
Contact us at team@kepr.inand we’ll assist.